Terms & Conditions
Customer Care
AJS (Amy Jay Self-care) is the business trading name of sole trader Amy Jay Scott, who is the sole supplier of all AJS products available on this website. When making a purchase through this website or by any means, online or in person, through AJS you are acknowledging and accepting all terms & conditions of service, you are acknowledging that you have read and understand all policies, including privacy & safety, returns & refunds, and delivery policies. AJS will always strive to ensure a smooth, enjoyable and memorable experience when making a purchase, we will do all that we can to guarantee a happy customer.
Our Products
​
AJS botanical skincare products are all developed in line with UK & EU legislation in a GMP accredited factory, and comply with IFRA standards to ensure the highest level of consumer safety. All our products are tested and safety assessed and registered with the UK Office for Product Safety and Standards (OPSS) so are fully compliant with UK market regulations.
​
Terms of Purchase
​
To purchase any goods or services through AJS you must be 18 or over, and have permission to use the credit/debit card or alternative form of payment, to make a purchase.
Products sold by AJS are intended for personal use only, and may not be purchased for resale or for use in any situation other than for personal use. AJS reserves the right to reduce quantity, refuse sale or cancel sale for any order that AJS believes, with their sole digression, may not be in line with the terms of purchase stated here.
Privacy & Safety
This privacy policy sets out how AJS (Amy Jay Self-care) collects, uses and protects any information that you give voluntarily or is directly & indirectly collected when you use this website. AJS is committed to ensuring that your privacy is protected, always.
Should we ask you to provide specific/certain personal information by which you can be identified when using this website, for example when purchasing any of our products or services, then you can be assured that it will only be used in accordance with this privacy statement.
AJS reserves the right to change this policy at any time by means of updating this page. We recommend that you should check our Privacy Policy from time to time to ensure that you are up to date & happy with any changes.
In the event that you, the customer, would like to gain access to, amend or have your personal information removed from our database, in compliance with GDPR regulations, please contact us via our contact page and we will be happy to help.
This policy is effective from August 2021.
What information we collect.
AJS may collect the following information:
Information voluntarily provided by yourself when completing a purchase of products and/or services, upon completion of any contact forms or subscription to any marketing and/or promotional content, this information could include but is not limited to the following: name, address, telephone, email, bank/payment details or any other means of communication.
Information directly or indirectly collected in accordance with maintenance / improvement of our website, products and or services, such as:
IP (internet provider) address, location data, traffic data, page views & visits, browsing content relating to our website and communication data.
How we use any information that we collect
The sole purpose of use for the information we collect is to provide you, the customer, with the best experience we can, when browsing our website, placing an order, making payment, and communicating with us, the seller, AJS.
We use your personal information such as name, address, email, telephone, payment details etc to process orders, ship goods to your address, keep you up to date with new products/services and any such marketing communications.
By accepting these terms of service you are agreeing to allow us, AJS, to contact you and use your information for the purposes outlined in these terms of service.
We automatically collect personal data when you visit our site, including information that your browser automatically sends whenever you visit the site, including your Internet Protocol (“IP”) address etc as listed above, this information is collected for the sole purpose of improving/maintaining and making improvements to our website.
Payment Information
When making a purchase on our website, you are accepting that any payments using a credit/debit card, and any other form of payment, made throughout our website will be securely processed by our third-party payment providers and we assure you that any payment data you submit will be securely stored and encrypted by our payment service providers using up to date industry standards.
We, AJS, do not ourselves directly process or store the debit/credit card data that you submit. We use a secure and compliant third party website provider, WIX, who have implemented security measures designed to protect the Personal Information you share with us. The transmission of sensitive payment information (such as a credit card numbers) through our designated purchase forms is protected by an industry standard SSL/TLS encrypted connection; and WIX regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification.
Any information that you provide to us, AJS, can and may be transferred to and processed by WIX on our behalf. By accepting these terms of service you are agreeing to allow us, AJS, to transfer any information directly or indirectly supplied by you, to WIX, our third party website provider.
Social Media and Third Party Links
When using our website, you are able to and have the option, to access third party websites and social media platforms via clickable links. AJS does not take any responsibility, or accept any liability, for the use of any third party website accessed via our website. We advise and encourage you to always read, and be aware of the privacy and security policies of all other websites you visit, wether accessed via AJS or not.
​
Warranties, Claims, Liability & Indemnification
​
AJS does not offer nor imply any form of warranties, of any kind, whatsoever, beyond that which is legally required by law. AJS does not make any claims relating to the use or purchase of any products and/or services.
AJS does not accept any responsibility or liability relating to, any of the following;
a) products that are unable to be delivered due to any information input errors caused by the customer, b) products that are damaged during transit after leaving the AJS Studio, c) injury or accident that is caused by the misuse of use of any of our products and their packaging or any personal items available to purchase or given without charge in good will ie samples, d) computer viruses (programmes that are secretly introduced without your permission or knowledge including, but not limited to, malware, worms, trojans, root kits, spyware, dishonest adware, crime ware and other malicious unwanted software) which may occur in connection to the use of our site, e) any form of computer hacking which may occur in connection to the use of our site.
Wholesale Inquiries
For any wholesale enquiries please contact us via the contact page.